Program Outcomes

Supporting Effective Programs That Improve Lives

Since 1998, agencies that are eligible to apply for program funding through United Way's General Fund have been asked to measure program outcomes. In the past we wanted to know how many visits were made to a particular client. With Outcomes, we ask the agency to report how the client's life has been improved as a result of the visits.

What's the Outcome?

Impact Area: Food, Clothing & Shelter

  • 93% of the residents in the Transitional Housing Program of Nashua Pastoral Care Center have been participating in an educational/job skills training program for over six months and/or were working at least 20 hours per week. Of those eligible to graduate from an educational/job skills training program within the last 6 months, 88% graduated.
  • 100% of families enrolled in the budget skills component of the Homeless Prevention Program of Gateways Community Services avoided financial crises and paid their bills on time.
  • 67% of families that were housed and assisted by the Ann-Marie House of Greater Nashua Interfaith Hospitality Network were able to find secure stable housing arrangements once they left the facility.
  • With the assistance of St. Joseph Community Services' Meals on Wheels Program, 66% of participants under study were able to live independently at home for at least one year.

Impact Area: Children, Youth & Families

  • With the help of Adult Learning Center’s Early Childhood Adventures Program, 87% of attending children increased their social/emotional skills, 90% increased in physical development, and 89% increased in their language skills.
  • One year after completing the family component of The Youth Council's Court Diversion Program, 83% of youth have had no court involvement. Behavior and family functioning improved in 80% of children who completed the program.
  • After one year of participation in the Mentoring Program of Big Brothers/Big Sisters, 99% of the youth were assessed by their mentors as improved in self-confidence, 95% with an improved attitude toward school, and 96% with an improved ability to trust others.

Impact Area: Violence Prevention & Personal Safety

  • When leaving the protection and support of the Shelter Program of Bridges, 68% of domestic violence survivors with a known place to go identified it as a safe environment. 100% of those who were assisted by the program continue to use the agency’s services after using the shelter and remain in safe living situations.
  • 98% of children in the preschool and elementary school prevention component of the Child Assault Prevention and Treatment Program of The Youth Council were able to identify three strategies to keep themselves safe and can identify a trusted adult other than a parent for help.
  • 78% of individuals having court advocates from Bridges' Crisis Intervention and Advocacy Program were granted protective orders or the legal remedy they sought through Nashua District Court, compared to 38% of such cases overall.

Impact Area: Health & Elders

  • With the support of the Alzheimer's Respite Program of Home Health and Hospice Care, 96% of participating households were able to keep their family members at home for at least one year.
  • 90% of participants in Girls Incorporated of NH's Prevention Connection Program demonstrated increased communication and problem solving skills. 95% of program participants are able to identify at least three trusted adults who they can go to for help.
  • After learning self-management skills, 73% of patients with Diabetes in the Comprehensive Primary Care Program of Nashua Health Center were able to maintain their hemoglobin test results in a clinically acceptable range (A1c no higher than 8.0).

(Results are from 2007-2008 funded programs.)